What to do when none of the three answer

Three addresses quiet at once is either a real event at the service or a problem in your own client. Telling them apart takes two minutes and stops you doing the dangerous thing.

Rule out your own client first

1. Open any other onion service you know. If that fails too, the problem is yours.
2. Restart Tor Browser completely. This rebuilds guards and connections and clears a surprising share of total failures.
3. Check your clock. A badly wrong system time breaks onion connections in ways that look like everything being down.

If other onions work and these three do not

Then it is the service. That is genuinely useful information, and it means there is nothing to fix on your end. It has usually cleared within a few hours.

The action that causes real losses

Searching for a new address during an outage. This is the single moment phishing operators plan for. Their pages rank precisely because nobody looks for a market address until it goes quiet, and everybody who does is anxious and in a hurry.

• Do not take an address from a search result.
• Do not take one from a message that arrives helpfully during the outage.
• Do not sign in anywhere to check whether an order survived. It will survive without your checking.

What an outage does not do

It does not consume your balance, cancel your orders or release escrow. Those live in the market and come back with it. Waiting costs nothing and acting in a hurry costs everything, which is an unusually easy trade to get right.

Coming back

When it returns, come back through an address you already had. Check the order state before doing anything else, and expect the first load to be slow because everybody else is returning at the same moment.